Administration
Administration consists of the Administrator and Chief Executive Officer, Rick Kilburn, for the William Bee Ririe Hospital and Rural Health Clinic and an Administrative Secretary.
The Chief Executive Officer can be reached at 775-289-3467 extension 223. His Administrative Assistant/Secretary can be reached at 775-289-3467 extension 222 during the work week from the hours of 8:00 a.m. to 4:30 p.m.
Central Business Office
Services Offered: Admissions, Clinic and Hospital Patient Billing information, Collections and Refunds, Accounts Receivable.
The Central Business Office Staff continuously strives for patient and customer satisfaction with the constant changing of financial healthcare. Please do not hesitate to contact the knowledgeable staff for any billing or financial questions including Medicare, Medicaid, self-pay, collections, or Workman's compensation information.
Please call for assistance at 775-289-3467 or view our hospital departmental directory for specific billing questions.
Customer Service Representative
In an effort to establish a more efficient system to improve better communication and provide patients and customers with a hospital communicator, a Customer Service Department was established.
William B. Ririe Hospital initiated a policy and procedure to address patient and customer concerns to continuously improve quality patient care and patient satisfaction.
The Customer Service Manager, in conjunction with ongoing quality assurance studies, is responsible to evaluate and monitor patient concern information.
If anyone has a customer service concern or concern about patient care and safety, please feel free to contact WBRH's Customer Service Manager.
Customer Service Manager
#6 Steptoe Circle
Ely, Nevada 89301
775/289-3612 at the clinic Extension 130
Dietary Department
Services Offered: Dietary consultations, prepares meals for patients and staff
The Dietary Department provides nutritional meals, three times per day, 365 days a year, to in-patients and staff.
Outpatient Nutritional Counseling consultations are available on an outpatient basis as well as for inpatients or recently discharged patients. The Registered Dietitian works closely with the Medical Staff in providing care. If the program has been recommended by a physician, the dietitian will provide physician follow-up, including:
.....An analysis of eating patterns.
.....Recipie analysis and modificator.
.....Diabetic nutrition.
.....Cardiac nutrition.
.....Osteoporosis prevention.
.....Eating with ulcers.
Please call the WBRH Rural Health clinic at 775-289-3612 for an appointment.
Environment of Care Services
Services Offered: housekeeping and laundry
Hospital Services Offered: Maintains a comprehensive cleaning and laundry schedule to ensure a safe and sanitary facility.
The Environmental Service Staff works to provide a quality environment for its patients, visitors, and staff.
For information or inquiries please call our Maintenance Department Manager at 775/289-3467 extension 280.
Human Resources / Payroll & Benefits
Our Juman Resources and payroll department helps employees with selecting benefits and payroll obtions. New employees are scheduled for orientation sessions and are assisted in becoming a William Bee Ririe Hospital employee.
Information Technology
In an effort to facilitate and coordinate technological advances within the William Bee Ririe Hospital and Rural Health Clinic, an Information Technology Department was created to assure the seamless transition of technological advancement.
Medical Record Service
Medical Records are maintained in a clear, concise, confidential and legal manner. We work closely with the Medical Staff to achieve timely completion and accuracy of patient records, with the Busines Office to insure the billing process is accurate and timely, and meet internal and external reporting requirements.
Our Medical Records Health Information Manager assures compliance standards are maintained regarding Privacy in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)and treats your Protected Health Information (PHI) with confidentiality. The Medical Records Manager is responsible to assure compliance with EMTALA regulations, compliance with Medicaid, Employment and American Disabilities Act, and Civil Rights issues.
Quality Assurance-Performance Improvement
Services Offered: Development and implementation of continuous improvement monitoring methods of the hospital and clinic facilities.
The Quality Assurance-PerformanceImprovement Manager identifies potential trends and problems through encounter reports, incident reporting, quality improvement monitors, patient satisfaction surveys, patient complaints, and any number of other means. This department works with all departments monitoring areas for improvement and to meet high compliance and regulatory standards.
Radiology Department
Services Offered: Diagnostic X-Ray's, Mammography, CT Scan/MRI, Ultrasounds, Bone Densitometry and Nuclear Medicine
The Radiology Department is fully equiped to provide a wide range of diagnostic tests and studies. Diagnopstic services include Spiral Computerized Tomographic Imaging (CT Scan), Magnetic Resonance Imaging (MRI), ultrasound, mammography, and bone densitometry, C-arm for pain management and surgical use.
In July 2003, WBRH installed the Nova PACS system, the affordable picture archiving communication system for its performance, affordability and secure, remote accessibility. In addition to the PACS, the hospital purchased NovaRIS and a Computerized Radiography (CR) Scanner for its MRI, CT, Ultra Sound and Mammography modalities from NovaRad. This 100% filmless system means that everything is on the computer. The NovaPACS systems are HIPAA (Health Information Portability and Accountability Act)compliant and insure patient confidentility.
At present, the Radiology Department utilizes the services of Dr. Robert Leckie, Radiologist and Medical Director of North Star Imaging of Reno, Nevada, who is available at WBRH once each week. Teleradiology services are provided 24 hours per day - 7 days per week to WBRH.
Finally, the Radiology Department is proud of its newly-constructed area in the hospital with the MRI and CT Scan now located inside the building to better accommodate patients needs.
Picture Archive Computerized Radiology
WBRH installed a PACS System and NovaRad in October 2002. It converts X-rays to DICOM. WBRH receives the support and technology for ongoing support, maintenance, and repair services in connection with PACS systems.
Helical (Spiral) Computed Tomography
The impact on CT scanning results in increased speed of scanning and advanced computer hardware and software.
CE Advantx - GE Medical Systems
WBRH upgraded the x-ray machine in December 2002.
Ultrasound Machines
Purchased 2001 ultrasound GE Logiq 500 ProSeries This upgrade resulted in increased image resolution.
Portable ultrasound purchased March 2003 GE Medical Systems Products LOGIQ Book CFM/Doppler Console for Breakthrough 2002: LOGIQ Book hand-carried digtal color flow ultrasound system featuring TruScan Architecture with TruAccess, Smart Scan nd Comfort Scan. This equipment has the capacity to do a full obstetrical exam with advanced calculations, a full abdominal, small parts and urology exams with full biopsy capability.
WBRH ultrasound technician is Board Certified in Obstetrics/Gynecology, abdomens, Registered Vascular Technologist (RVT), Registered Diagnostic Medical Sonographer (RDMS).
Lithotripsy
Ronald Crouch, M.D., board certified, urologist, will be performing Lithotripsy procedures which entail the procedure of crushing stones in the urinary bladder or urethra.
Magnetic Resonance Imaging (MRI)
Resonance Imaging Equipment utilizing a Phipils Gyroscan T5-II Scanner, Laser Imager, and Trailer or Modular Building to house the Scanner and Imager. The MRI produces electronic imaging purchased purchased in October 2003.
Rehabilitation Department
The Rehabilitation Department serves all age groups in providing physical, occupational therapy, and speech and language therapy services.
The Rehabilitation Department is committed to providing quality rehabilitation services to optimize indifiduals health and function. The department is responsible for all physical, occupational therapy, and speech and language therapy services ordered by the attending physician which is required for returning the patient to the highest level of function and emotional state as possible.
The Physical Therapy Department is proud of its newly-constructed area and therapy pool which was completed in the first phase of the hospital construction project in 2006. The new area boasts plenty of room to accommodate patient's therapy needs.
The location of the Rehabilitation Department is in the William Bee Ririe Hospital in the new basement area of the hospital. The hours of operation are Monday through Friday, 8:00 a.m. to 4:30 p.m.
Rehabilitation Department, Summitt Therapy Services
Respiratory Therapy Department
The Cardio-Pulmonary Department at the William Bee Ririe Hospital is a full service department that offers cardiopulmonary diagnostic and therapeutic services.
The Cardio-Pulmonary Department offers a full range of cardio-pulmonary diagnostic equipment and therapeutic procedures to serve the residents of White Pine County and the surrounding areas. Patients of all age groups are served by the Cardio-Pulmonary Department, including neonates, pediatrics, adolescence, adults, and geriatrics.
The location of the Cardio-Pulmonary Department at the William Bee Ririe Hospital is located down the hall from the new Inpatient/Admission area of the hospital. The hours of operation are Monday through Friday, 7:00 a.m. to 5:00 p.m.
Cardio-Pulmonary Department Respiratory Therapy Department 775/289-3467 Extension 250
Risk Management
Services Offered: WBRH's Risk Management Department assures regulatory compliance standards met. The Risk Manager reviews issues of behavior or practices which could extend the facility's insurance liability.
The potential for problems are identified in conjunction with various areas of the hospital and clinic facility including chart reviews, encounter reports, incident reporting, medical staff Peer Review, and other regulatory monitoring. The Risk Manager continuously works to comply with certification requirements through JCAHO (Joint Commission on Accreditation of Healthcare Organizations)and the State of Nevada Bureau of Licensure.
The primary equal employment opportunity responsibilites rest with the Risk Manager. The Risk Manager is responsibile to assure compliance with the American with Disabilities Act (ADA). The Risk Manager investigates allegations or complaints of discrimination or observations of such conduct.
Safety and Security Department
Services Offered: Development and implementation of safety and security issues within the facility, including hands-on training, and policy and procedure development to enhance safety and security.
The Safety and Security Department assures facility-wide compliance in patient safety, staff safety, and environmental safety issues. This department reviews safety policies, conducts fire drills, fire extinguisher training, and other hands-on training to enhance safety. Bio-terrorism, abduction, and the safe operation of equipment and alarms are all coordinated through the Safety and Security Department.
For information call the Maintenance Department/Safety and Security Director at 775-289-3467 extension 280.
Social Services Department
Services Offered: social services consultation. Psychosocial services are available to all hospitalized patients. Contact: Case Management for more informaton. 775/289-3467 Extension 289
